Industrial Services Operations Manager

Ascentek • Roseville, MN

30d • Onsite

About The Position

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day.  What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: A position that is: Salary, Full time Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Short-term Incentive Plan (STIP), ask your Talent Partner for details Dress For Your Day (casual dress environment) Paid comprehensive on-the-job training Company phone provided Company computer provided Career advancement opportunities The Industrial Services Operations Manager is a leadership role responsible for overseeing the operations, safety, profitability and staff development within our Industrial Services division, which can range from managing specialized services such as industrial metalworking fluid and equipment maintenance, tank cleaning, fluid filtration. They ensure operational efficiency, quality and inventory control, client satisfaction, and project management while adhering to safety and environmental regulations. The Operations Manager will plan, coordinate and direct all activities of the industrial services department. This role emphasizes safety, operations goals, and client satisfaction through effective leadership of technical and service teams. The manager will be responsible for managing project timelines, assisting with budgets, equipment use, and ensuring compliance with all regulatory requirements.

Requirements

• 3+ years of industry experience or other relevant experience helpful
• Proven ability to manage multiple projects simultaneously
• Managing a team of people
• Strict attention to detail
• Ability to collaborate without issue within sales and operating systems
• Excellent listening, reporting and presentation skills
• Cross-functional verbal and written communication skills; both internally and externally
• Ability to communicate, present and influence credibly and effectively at all levels of the customer’s organization, including executive, engineering and C-level
• Valid US Driver’s License

Responsibilities

• Operations Management: Plan and direct the daily work for field technicians, ensuring successful completion of customer equipment services, tank cleanings, fluid filtration and internal tank cleanings.
• Safety and Compliance: Work closely with safety coordinators to ensure all operations, both in house and field, adhere to company safety policies, OSHA standards and environmental regulations.
• Financial Oversight: develop and manage operation budgets, monitor project costs, and initiate cost control programs to ensure projects remain within budget and meet profitability goals.
• Customer Relations: Serve as a primary point of contact for key customers, preparing technical proposals with sales and support teams, addressing concerns, and ensuring customer requirements and satisfaction are met.
• Process Improvement: Continuously improve and develop standards for the service department, streamlining processes to maximize efficiency and productivity.
• Equipment and Inventory: Coordinate procedures for facility and equipment maintenance, including procurement and managing inventory levels to meet operational demands.
• Reporting: Prepare reports for management, clients, and regulatory agencies regarding operations, project status, safety metrics, and financial performance.

Benefits

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Short-term Incentive Plan (STIP), ask your Talent Partner for details
• Dress For Your Day (casual dress environment)
• Paid comprehensive on-the-job training
• Company phone provided
• Company computer provided
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed