Industrial Service Tech - Cleveland, OH
About The Position
Get to know East Penn! With over 75 years of sustainable lead battery and battery accessory manufacturing expertise, East Penn is poised for the energy needs of the future. At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. Almost 40% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are. Position will include an excellent starting wage, along with a comprehensive benefits package that includes medical, dental, prescription drug, and a 401(K) savings plan. Don’t miss out on this opportunity of a lifetime! For more information about East Penn Mfg., please visit www.dekacareers.com . East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE/VEVRAA Overview East Penn Mfg., a world class leader in automotive battery manufacturing is expanding our service network and has an Industrial Service Technician position open at our Tri-City subsidiary in Cleveland, Ohio . This field technician role requires daily travel to the customers within your Cleveland territory. You will be assigned a company service vehicle for use during work assignments and customer visits. The ideal candidate is highly motivated, works well independently, and has a customer focused mindset. Starting hourly wage between $20.00-$24.00 or more depending on industry experience . Pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and training.
Requirements
- Mechanical ability.
- Electrical background, AC/DC preferred with basic knowledge of 240V three phase and 480V three phase.
- Strong communication skills and self motivation.
- Must have a valid driver's license and good driving record.
Nice To Haves
- Ideal candidate currently resides in the Geater Cleveland, Ohio area.
Responsibilities
- Communicates and works with maintenance managers, maintenance mechanics, electric truck mechanics, electricians, contractors, and East Penn Manufacturing's salespeople.
- Dealing with customer complaints and down equipment.
- Travels to customer locations.
- Evaluates battery and charging equipment.
- Must be able to make on‑site repairs of batteries and chargers.
- Must be able to create and maintain documents explaining customer's fleet by type, amp hour, repairs, recommendations, billing, and repairs.
- Reports to Regional Branch Manager based out of Cleveland, OH. Service area will cover Cleveland, Ohio and the surrounding area with daily travel to customer locations .
- Maintains regular attendance.
- Ability to work mandatory over time.
- Performs other duties as requested by Management.
- Responsible for producing a high quality product.
- Responsible for proper hygiene, housekeeping, and safety practices.
Benefits
- Competitive compensation
- Company service vehicle
- Laptop and cell phone
- Paid on-the-job training
- Group insurance that includes medical, dental, vision and prescription coverage
- 401K savings plan
- Life insurance
- 9 paid holidays and 10 days of paid time off
- Employee assistance programs
- Fitness Discounts
- Promotional opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
