Responsible for completing assigned nurse referral tasks for clinical recommendations that are supported by the medical information based on critical decision making for\: initial allowance(s), additional allowance(s), physician review/exam referrals, quality assurance reviews, ICD-10 coding and description modification requests, and special medical functions for death claims, permanent and total disability claims, etc. Reviews and analyzes subjective and objective evidence for medical indicators to determine if they were caused and/or have not been caused by the work place injury/illness; identifies and reports claims situations where further clarification and/or development of medical evidence is required; and identifies claims situations where there is a need for physician review or exam. Serves as clinical subject matter expert on BWC medical service specialist (MSS) policies and procedures to internal and external parties to the claim and performs related duties as required. Maintains data tracking processes and adheres to timeliness and quality standards for work performed; participates in quality reviews as assigned. Participates in problem solving for medical or claim barriers by collaborating as part of a multidisciplinary team with BWC Claims, Managed Care Organization (MCO), injured worker, employer, and/or providers for optimal claim outcome for recovery and return to work (if feasible).
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed