Industrial Field Service Technician
About The Position
Are you passionate about delivering exceptional service and have a knack for technical troubleshooting? Join our team at Atlas Copco, where we pride ourselves on innovation and quality in the field of Compressor Technique. As a Field Service Technician, you will play a critical role in enhancing our customer experience by providing comprehensive support and service for our extensive product line About Atlas Copco: Atlas Copco is a globally recognized leader in innovative solutions for industrial customers. Our culture is built on sustainability, teamwork, and the pursuit of excellence. We are committed to empowering our employees to develop their skills and grow within the organization while delivering high-quality products and services that challenge the status quo in the compressor industry.
Requirements
- A strong technical background in mechanical, electrical, or related fields with relevant hands-on experience.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- Strong communication skills to effectively liaise with customers and team members.
- A commitment to delivering high-quality service and a passion for customer satisfaction.
- Valid driver's license and a willingness to travel within the assigned geographic area
Responsibilities
- Performing on-site installations, maintenance, and repairs of compressor systems, ensuring operational efficiency and reliability.
- Diagnosing service problems and promptly addressing customer concerns with a customer-first mindset.
- Conducting regular maintenance checks and servicing as per the scheduled timetable and customer agreements.
- Providing technical advice and training to customers on the proper usage and maintenance of compressor systems.
- Collaborating with team members and other departments to ensure optimal service delivery and customer satisfaction.
- Documenting service visits, including detailed reports of the work performed and maintaining equipment records.
- Staying updated on industry trends and advancements in compressor technology to enhance service delivery
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time
- Life & Disability insurance
- Paid training
- Excellent paternal, adoption, and maternal leave
- $25 - $36/hr Salary is based on knowledge, skills, and experience.
- Salary has been geographically adjusted based on cost-of-living factors.
- This position is overtime eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
