Industrial Counter Sales (47929)
About The Position
Are you the kind of person who takes pride in knowing your products, helping a customer find exactly what they need, and keeping a fast-paced branch operation running like clockwork? At MCE's Williston Parker Store and Truck Hydraulics Center, our Industrial Counter Sales team is the front line for oil & gas operators, fleet customers, and industrial users across the Bakken region people who can't afford to wait and need the right hose, fitting, or hydraulic component right now. You'll handle walk-in and phone/electronic sales, build hose assemblies, manage inventory, and keep the branch running smoothly as part of a tight-knit team that serves one of the most active energy markets in the country. If you're mechanically inclined, customer-focused, and thrive in a hands-on environment where no two days are exactly alike this is a great role to grow with.
Requirements
- Must Have: Strong customer service and communication skills — comfortable with a wide variety of people and personalities.
- Reliable, detail-oriented, and able to manage multiple tasks in a fast-paced branch environment.
- Willingness to learn product lines and participate in ongoing product training to build technical knowledge.
- Ability to lift, move, and handle industrial products; comfortable working in a warehouse/shop environment.
Nice To Haves
- Experience in industrial distribution, fluid power, or a related field — hydraulic hose, fittings, and Parker Hannifin product knowledge is a strong plus.
- Forklift certification or willingness to obtain.
- Mechanical background — familiarity with industrial or hydraulic equipment.
- Experience with Epicor Prophet 21 or similar ERP/distribution software.
Responsibilities
- Customer Sales & Service Assist walk-in customers and respond to phone and electronic inquiries promptly — delivering the highest level of service and product knowledge on every interaction.
- Provide technical product guidance on hose, fittings, hydraulic components, and related fluid power products — especially Parker Hannifin lines.
- Follow up on outbound leads with existing and potential customers via phone, email, and other methods.
- Estimate delivery dates based on current inventory levels, supplier availability, and production schedules.
- Collaborate with all branch departments and personnel to ensure customer satisfaction from order to delivery.
- Warehouse & Inventory Operations Receive incoming products — unloading, verifying, and receiving into the system accurately.
- Pull, pick, allocate, and distribute product to proper locations within the branch.
- Package and stage materials for shipping using shrink wrap, boxing, and labeling; ship via national carriers and customer vehicles.
- Assist with inventory control, cycle counting, and quality control to ensure damaged product is never received or sent.
- Operate a forklift as needed following required safety orientation and certification.
- Hose Assembly & Fabrication Build small to large hose assemblies and operate swaging equipment to customer specifications.
- Perform kitting, fabrication, and complex machinery operation as required for production orders.
- Maintain a safe, clean, and organized work area at all times in compliance with company policies.
Benefits
- Medical, dental, and vision coverage.
- Company-paid life, AD&D, and short- and long-term disability insurance.
- 401(k) with a generous company match.
- Generous PTO and paid holidays.
- Tuition reimbursement
- Paid parental leave.
- Employee Assistance Program (EAP).
- Voluntary benefit products.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
