Industrial Chemical Key Account Manager - Midwest

Wilbur-Ellis•Home Office, OH

About The Position

The Industrial Chemical Key Account Manager is a “hunter” responsible for growing and managing a portfolio of complex, strategic customer accounts while driving profitable revenue growth and long‑term partnerships within the Chemical Industry (Water Treatment, Specialty, Industrial, HI&I, etc.). This role serves as an individual contributor who operates with a high degree of autonomy, providing commercial leadership, strategic planning, and execution across assigned key accounts. The Key Account Manager works cross‑functionally with Sales, Marketing, Supply Chain, Finance, and Product teams to develop and execute account strategies that align customer needs with our solutions, ensuring sustainable growth and acceptable return on investment for both the customer and the company.

Requirements

7+ years of progressive sales, account management, or commercial experience, including experience managing complex or strategic accounts
Demonstrated success driving revenue growth and building long‑term customer relationships
Strong business acumen with experience in pricing, margin management, forecasting, and sales planning
Ability to analyze data and translate insights into actionable account strategies
Experience working cross‑functionally to deliver customer solutions
Willingness to travel 35-50% as required to support customer relationships

Nice To Haves

You’re a “hunter” who loves going after new business, you enjoy prospecting and are comfortable making cold calls
You’re a strategic thinker who can balance long‑term planning with near‑term execution
You build trust quickly and influence effectively without formal authority
You are comfortable navigating ambiguity and operating independently
You communicate clearly and confidently with customers and internal stakeholders
You are highly organized and skilled at managing multiple priorities simultaneously
You take ownership of outcomes and hold yourself accountable to results

Responsibilities

Identify new business opportunities and lead efforts to gain new accounts and expand product penetration.
Manage and expand relationships with assigned key accounts, serving as the primary point of contact and trusted business partner.
Develop and execute strategic account plans, including growth initiatives, pricing strategies, and long‑term partnership objectives.
Collaborate with internal stakeholders to align resources, resolve issues, and deliver customer‑focused solutions.
Provide pricing, forecasting, and sales planning input to support territory and account performance.
Analyze account performance, market trends, and customer data to inform strategy and decision‑making.
Lead customer meetings, presentations, and negotiations, influencing outcomes without formal authority.
Ensure compliance with company policies related to credit, pricing, contracts, and risk management.
Represent the voice of the customer internally, sharing insights that inform product, service, and process improvements.