Industrial Account Mgr

Hafele Brand • Grand Rapids, MI

14d

About The Position

Industrial Account Manager – Grand Rapids, MI The Industrial Account Manager will manage a defined territory based in Grand Rapids, Michigan, supporting major furniture and office manufacturing OEM customers. This role requires a driven, results-oriented professional with OEM account management experience and the ability to grow revenue while effectively managing complex customer relationships.

Requirements

• OEM account management experience
• Ability to grow revenue
• Effectively managing complex customer relationships

Responsibilities

• Develop and maintain comprehensive account profiles for each customer.
• Create and maintain standardized account templates capturing customer market/channel segments, go-to-market strategies, financial positioning, and logistical requirements necessary to support the account.
• Establish and manage sales goals for each account, including revenue and gross profit targets.
• Continuously assess current product performance with a focus on forecasting, sales growth, and gross profit optimization.
• Maintain an up-to-date list of key products requiring development and clearly define investment needs to achieve acceptable return on investment (ROI).
• Represent the company with professionalism and integrity, providing effective leadership at the account level while upholding company policies and ethical business standards.
• Maintain a regular schedule of customer visits to support new product introductions, update forecasts, review current and future product opportunities, and gather relevant market intelligence and industry trends.
• Foster strong, collaborative partnerships with customers to meet both Häfele America’s objectives and customer expectations related to product positioning and market penetration

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed