Industrial Account Manager (Entry Level)

#twiceasnice Recruiting•Cleveland, OH

7d•$60,000 - $65,000

About The Position

Our client is seeking an Industrial Account Manager to join a long-standing, recession-resistant industrial organization known for reliability, consistency, and strong customer partnerships. This role is ideal for a professional who enjoys supporting customers, building trust, and delivering dependable service . You’ll serve as a primary point of contact for steel mills and industrial clients, working closely with internal operations and logistics teams to ensure customer needs are met accurately, on time, and with care. With incredible benefits, a strong emphasis on work-life balance, and a leadership team focused on internal growth and promotion, this position offers both professional development and long-term career advancement.

Requirements

Bachelor’s degree required
Experience or strong interest in industrial, manufacturing, or raw materials operations
Proven client-facing skills and professional demeanor required
Willingness and ability to travel locally and domestically (20–40%) required
Valid driver’s license required

Responsibilities

Act as primary contact for steel mill and industrial accounts
Build and maintain trusted, long-term customer relationships
Communicate customer needs internally across operations and logistics
Coordinate delivery, product specifications, and service expectations
Conduct regular customer visits and check-ins
Monitor account activity, feedback, and service levels; resolve issues proactively
Identify opportunities to expand existing accounts
Prepare quotes, proposals, and account documentation
Track customer feedback and market trends
Support leadership with pricing, renewals, and contracts
Represent the company at customer meetings and industry events
Continuously develop product, operational, and industry knowledge