Individual & Family Plans (IFP) Portfolio Planning & Intake Senior Manager - Remote - Cigna Healthcare

Cigna Healthcare

1d • Remote

About The Position

The Individual Family Plans (IFP) & Small Group Product Group (SGP) Portfolio Planning Leader is a strategic role responsible for overseeing the intake, evaluation, prioritization, and governance of portfolio initiatives across business segments. This leader ensures alignment with enterprise strategy, drives value creation, and facilitates decision-making across cross-functional teams.

Requirements

• Bachelor’s degree preferred
• Minimum of 15+ years of experience working in strategy and operational leadership, with a proven background successfully leading organizations through business transformation
• 15+ years of relevant Portfolio Management, Program/Project Management, and/or healthcare experience required
• 10+ years of experience leading people
• Experience and/or working knowledge across multiple growth platforms, sub-business and/or functions preferred
• Ability to work effectively in a dynamic and rapidly changing team-based, heavily matrixed environment
• High degree of flexibility and agility
• Works well in a fast-paced environment
• Thrives on dealing with ambiguity and managing complexity
• Strong relationship management and cross-functional influence, including at the most senior levels of the organization
• Ability to understand complex needs of stakeholders at all levels of the organization in order to drive sustainable change
• Innovative and will challenge the status quo
• Strategic mindset & enterprise thinker
• Strong self-awareness and emotional intelligence
• Strong business acumen to support strategic alignment of initiatives
• Acts authentically with honesty and integrity to create trusted relationships
• Courage to reimagine current operating model and recommend ways for working differently
• Demonstrated ability to drive and influence diverse stakeholders to decisions, alignment, and commitment, often requiring significant cross-functional coordination to achieve desired business results
• Independently identifies and frames opportunities in a structured, data-driven way to clearly communicate options, risks, trade-offs
• Ability to design, gain alignment and successfully execute key enterprise initiatives from start to finish; works independently, with guidance in only the most complex situations
• Strong Change Management exposure to the discipline and components of Change Management (measurements, delivery, planning, execution, theories)
• Strategic Mindset – Looks to future needs and possibilities and translates Enterprise strategic goals into executable plans
• Action Oriented – Takes on tough challenges with sense of urgency, high energy, and enthusiasm
• Drives Results – Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines
• Decision Quality – Makes sound and timely decisions to keep work moving forward
• Directs Work – Provides direction to direct reports and cross functional teams and removes barriers to getting work done
• Manages Complexity – Makes sense of complex and sometimes contradictory information to effectively solve problems
• Manages Ambiguity – Operates effectively and drives work forward even when things are not certain or there is no clear way forward
• Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders across Health Services and Enterprise
• Collaborates – Quickly builds partnerships and works collaboratively with others to ensure progress
• Courage – Steps up to address difficult issues and says what needs to be said
• Instills Trust – Quickly gains confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear message and adapts to multiple audiences
• Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Responsibilities

• Lead team of Intake Managers
• Lead annual strategic planning cycles Stakeholder Experiences
• Aggregate and prioritize initiatives vying for investment
• Ensure alignment with enterprise goals and value drivers
• Serve as a connector across Stakeholder Experiences to ensure initiatives are prioritized and escalated appropriately
• Own and facilitate road mapping sessions and Pitch Day
• Synthesize multi-year roadmaps into IFP & SGP Master Inventory
• Assist in determination of value optimization and strategic alignment
• Coordinate Stakeholder Experience Prioritization (1-n) Effort & Value Assessment EG: Impact & Feasibility Assessment, Business Case Validation
• Lead end-to-end management and coordination of all requests submitted into IFP & SGP Intake processes
• Own and facilitate portfolio governance, ensuring initiatives meet readiness criteria and are aligned with enterprise strategy
• Guide business and partner with stakeholders to define problems and shape solutions
• Identify, communicate and manage risks in an organized and detailed manner – timely escalation of barriers to success
• Make initial Go/No-Go decisions, based on knowledge of aligned Stakeholder Experience Roadmap and backlogs (Strategic and Business Directed), and pipeline
• Present GO recommendation to the Portfolio Leadership for disposition; if approved, include in backlog, and sequenced for delivery
• Provide outcomes/status to the business submitters, including what the recommended outcomes mean
• Drive trade-off and sequencing decisions across verticals, ensuring transparency and alignment

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees