Indirect Loan Processor

MIDFLORIDA Credit Union • Lakeland, FL

1d • Onsite

About The Position

MIDFLORIDA is a company that prides itself on excellent service, convenience, a diverse workforce, and a positive company culture. They are recognized as one of Florida Trend's "Best Places To Work" due to their open-door management style, commitment to diversity, stability, competitive benefits, and clear career paths within a growing, successful organization. The company's mission is to enhance the financial well-being of its members. The Indirect Loan Processor role involves reviewing, organizing, and verifying all necessary loan documents, ensuring signatures are confirmed, and all stipulations are met. This includes preparing, requesting, and following up on required items, as well as accurately entering and verifying loan package information into systems like Akcelerant and DNA. The position also requires answering phone calls related to payoffs and funding, maintaining professional and efficient communication across all departments, and consistently demonstrating integrity, trustworthiness, professionalism, and a positive attitude with both members and partners.

Requirements

• Possess excellent customer service skills along with strong verbal and written communications skills.
• Previous experience in indirect processing.
• Previous experience in the automobile industry.
• Proficient with Word and Excel.
• Strong multi-tasking and sound decision-making skills.
• High School Diploma or equivalent is required.

Responsibilities

• Review, organize, and verify that all required loan documents are received, signatures verified, and stipulations have been met.
• Prepare, request, and follow-up on stipulations for required items.
• Enter information from loan package onto Akcelerant and disbursed to DNA.
• Verify that information transmitted correctly.
• Answer phone calls that come into the payoff and funding phone lines.
• Professional and efficient communications with all departments promoting synergy.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Exude a positive and professional attitude with members and partners consistently.
• Perform other duties as assigned.

Benefits

• Stability
• Opportunity for growth
• Paid time off and Paid Holidays
• Tuition assistance after 6 months of service
• 401K Plan with Employer Matching
• Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
• Employee Assistance Program- No waiting period to access benefit.
• Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees