Indirect Lending Processor

Nusenda Credit Union-posted about 1 year ago
Full-time
Albuquerque, NM
Credit Intermediation and Related Activities
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The Indirect Lending Processor at Nusenda Credit Union plays a crucial role in the Finance and Lending team by providing clerical and administrative support for the auditing and funding of Auto and RV loans. This position is dedicated to ensuring compliance with program guidelines and facilitating a smooth loan processing experience for members and dealers.

  • Conduct quality control audits on all scanned documents.
  • Verify approval amounts, terms, rates, signatures, and any other required documents.
  • Ensure compliance with program guidelines by verifying tier, interest rate, term, LTV, and debt-to-income ratio and verify Proof of Income (POI).
  • Distinguish between co-signer and co-borrower deals as needed.
  • Evaluate decision notes to ensure contractual alignment with credit officer approval.
  • Address credit-related questions and consult with credit officers on exceptions and fee applications.
  • Ensure dealerships are applying credit officer counteroffers and stipulations on contracts and request reapprovals as necessary.
  • Effectively communicate electronic funding delays to dealers based on missing documents, supporting items, corrections or contracts not matching original approvals.
  • Open new accounts for non-members, and update profiles.
  • Process and disburse Indirect Loans.
  • Perform loan servicing corrections and modifications.
  • One to three years of similar or related experience.
  • Equivalent to a high school education.
  • Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
  • Effectively communicate with internal and external customers appropriately via in person, email etc.
  • Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
  • Knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
  • Ability to adapt quickly to change and proactively communicate.
  • 401(k) matching
  • Health insurance
  • Tuition reimbursement
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