Indigent Health Care Eligibility Worker - Indigent Health Care
About The Position
Greets and serves clients that come into the office to inquire about program guidelines. Assists clients with completing applications correctly and informs clients of other assistance available. Reviews applications and collects necessary documents; assists staff when reviewing applications. Responds to telephone calls, inquiries, and deals with public, employers and various state agencies. Processes all incoming mail and faxes, runs monthly and weekly reports to necessary providers. Mails out recertification appointment letters and applications and manages appointments for staff. Reviews documented information submitted; qualify or disqualify applicants in accordance with state and county guidelines and maintains HIPPA compliance regulations. Prepares, distributes, and verifies documents and inputs data into the computer database. Maintains records in an accurate and current manner. Learns, remains educated and up to date on program handbook and guidelines. Assists other employees with duties when needed, performs other duties and special project as assigned. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
Requirements
- High school diploma/GED.
- 2 years job related work experience.
- Strong computer and typing skills (minimum 35 WPM).
- Strong verbal and written skills.
- Must be able to work independently, prioritize work and complete tasks in a timely manner.
- Excellent customer service skills.
- Strong interpersonal skills and ability to deal effectively with the public, other employees, and elected officials.
Nice To Haves
- Associates degree preferred.
- Bilingual preferred.
Responsibilities
- Greets and serves clients that come into the office to inquire about program guidelines.
- Assists clients with completing applications correctly and informs clients of other assistance available.
- Reviews applications and collects necessary documents; assists staff when reviewing applications.
- Responds to telephone calls, inquiries, and deals with public, employers and various state agencies.
- Processes all incoming mail and faxes, runs monthly and weekly reports to necessary providers.
- Mails out recertification appointment letters and applications and manages appointments for staff.
- Reviews documented information submitted; qualify or disqualify applicants in accordance with state and county guidelines and maintains HIPPA compliance regulations.
- Prepares, distributes, and verifies documents and inputs data into the computer database.
- Maintains records in an accurate and current manner.
- Learns, remains educated and up to date on program handbook and guidelines.
- Assists other employees with duties when needed, performs other duties and special project as assigned.
- Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
Benefits
- All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
- Full-time employees also enjoy a wide-range of great benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
