Independent Living Director

Residence at Boyertown Management•Bechtelsville, PA

23d

About The Position

Job Summary: The Independent Living Director oversees all facets of the Independent Living program operations. This includes supporting Independent Living (IL) program census, fostering our reputation in the greater community, and involving the IL residents in the program’s success. Key Responsibilities: Ensure the IL community operates in accordance with all Weathervane Senior Living policies and procedures, and state and local regulations. Develop, implement, and report progress on the IL program strategic plan. Monitor resident wellness statuses to ensure they are receiving the correct level of care and programming, facilitating transitions to other community programs as needed. Ensure all IL program features and benefits meet resident expectations. Strategically direct life enrichment activities to ensure the program meets all IL resident needs. Update and maintain the IL Resident Handbook and Fair Housing Standards, with HR approval. Ensure the sales, admission, discharge, and transfer processes operate smoothly and support program goals. Proactively support the sales process to drive census growth, including positive relationship building with prospective residents and community partners. Oversee IL billing and ancillary revenue systems. Develop and maintain the IL Volunteer Program.

Requirements

Bachelor's degree in business or a health-related field from an accredited university.
Minimum 5 years of health care or geriatric experience, with at least 3 years of managerial experience.
Active Driver’s License in good standing.
Knowledge of the Independent Living/Senior Living industry and standards.
Able to manage emergency situations calmly and competently.
Strong leadership and team development abilities.
Exceptional proactive time management and organizational skills.
Technologically proficient, especially in Microsoft Office and CRM software such as Move-N.
Effective verbal and written English communication skills.
Sound judgement and a strong ethical foundation in decision-making.
Flexibility to work various hours, including weekends and holidays.
Ability to sit, stand, or walk for long periods.
Ability to move comfortably and safely, which can include lifting, bending, stretching, squatting, etc.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Responsibilities

Oversee all facets of the Independent Living program operations.
Support Independent Living (IL) program census.
Foster our reputation in the greater community.
Involve the IL residents in the program’s success.
Ensure the IL community operates in accordance with all Weathervane Senior Living policies and procedures, and state and local regulations.
Develop, implement, and report progress on the IL program strategic plan.
Monitor resident wellness statuses to ensure they are receiving the correct level of care and programming, facilitating transitions to other community programs as needed.
Ensure all IL program features and benefits meet resident expectations.
Strategically direct life enrichment activities to ensure the program meets all IL resident needs.
Update and maintain the IL Resident Handbook and Fair Housing Standards, with HR approval.
Ensure the sales, admission, discharge, and transfer processes operate smoothly and support program goals.
Proactively support the sales process to drive census growth, including positive relationship building with prospective residents and community partners.
Oversee IL billing and ancillary revenue systems.
Develop and maintain the IL Volunteer Program.