About The Position

Sutherland is looking to add an Independent Licensed Claims Adjuster - Team Manager - (Remote) - to our team. If you feel you're ready for the next step in your career, and have passion for coaching & mentoring others, we want to hear from you!

Requirements

  • Must hold a current, active Claims Adjuster License in good standing for at least 2 years
  • Minimum of 2 years of experience managing a team
  • Be able to work in MS Office
  • Be able to work in a fast-paced environment
  • Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  • Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Responsibilities

  • Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
  • Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
  • Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
  • Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
  • Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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