Independent Field Auto Appraiser - Eugene, OR
About The Position
Alacrity Solutions is a nationwide appraisal company with a local presence, Alacrity offers the best technology and management resources available to achieve our client’s objectives. We offer great opportunities for experienced Independent Appraisers. Join our dedicated team today and build your exciting career with us. Auto Estimators verify and accurately provide electronic estimates on the cost of repairs on automobiles so that our clients can determine a fair amount for settlement. An estimator reviews each assignment by speaking with the owner or representative, researching records, and inspecting any involved property, to the satisfaction and approval of the client and or claimant. CONTRACT REQUIREMENTS INCLUDE: • 1 + years field claims experience including auto claims; • Electronic estimating experience using one or all estimating platforms: Mitchell, CCC, Audatex; • 1+ year, strong customer service and conflict resolution competency; • 1+ year, in being able to successfully perform work independently (self-motivated); • Excellent organization, attention to detail and adaptability; • Contacting Alacrity clients to complete inspections/appraisals within our given time frame(s); • Smart phone or other device capable of taking quality photos and transmitting them.
Requirements
- 1 + years field claims experience including auto claims
- Electronic estimating experience using one or all estimating platforms: Mitchell, CCC, Audatex
- 1+ year, strong customer service and conflict resolution competency
- 1+ year, in being able to successfully perform work independently (self-motivated)
- Excellent organization, attention to detail and adaptability
- Contacting Alacrity clients to complete inspections/appraisals within our given time frame(s)
- Smart phone or other device capable of taking quality photos and transmitting them
- State licensing required (if applicable)
- Appraiser’s license – if applicable to location
- Adjuster’s license - if applicable to location
- Previous auto estimating experience required
- Reliable transportation, valid state driver’s license, and safe driving record is required
- Professional business attire and appearance while carrying out services to the public
- CPU: Intel or AMD Processor (4 core / 2.7 GHz or better)
- Memory: 8GB RAM
- Storage: 128 GB SSD +
- Windows 11 Professional
- Recommended: 1920 x 1080 or better / Minimum Supported: 1366 x 768 or better
- Microsoft Office: 2016 Home & Business / Professional, 2019 Home & Business / Professional, or Microsoft Office 365
- Google Chrome
- Smart Phone (Release date less than 4 years from today) – iOS (Apple iPhone) or Android OS (Galaxy, Note, etc.)
Nice To Haves
- I-CAR Certification preferred
- High School diploma or equivalent preferred
- Mitchell, CCC, Audatex experience a plus
- Willingness to work irregular hours and to travel with possible overnight requirements a plus
Responsibilities
- Promptly and effectively handles to conclusion all assignments.
- Makes decisions within delegated authority as outlined in client policies and procedures.
- Adheres to high standards of professional conduct consistent with the delivery of superior service
- Maintains current knowledge of local industry repair procedures and local market pricing
- Has a working knowledge of Department of Insurance and State Regulations
- Submits detailed auto inspections, reports summarizing the damages, or any possible open items that may surface
- Able to identify potential and questionable damages reported by owner and communicate findings with client
- Ability to plan and navigate daily routes efficiently by the use of our Optimizer Automation tool to assist with quicker inspections and appraisals
- Ability to inspect all angles of vehicle, both interior and exterior visually and manually
- Ability to establish repair requirements and cost estimates for losses.
- Ability to evaluate and successfully negotiate operations and cost of repairs
- Deliver a positive customer service experience to all internal, external, current, and prospective clients
- Ability to meet cycle-time and quality KPIs in a fast-paced performance driven environment
- Ability to articulate decisions and technical knowledge both verbally and written
- Reliable transportation, valid state driver’s license, and safe driving record is required
- Professional business attire and appearance while carrying out services to the public
Benefits
- Self-determined Scheduling with the ability to manage your day
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
