Customer Service Agents Needed!
About The Position
Vocalink Connections partners with nationally recognized brands to deliver high -quality customer service solutions through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated professionals who enjoy helping customers while managing their own schedules and earning potential. We are seeking reliable, self -driven Independent Customer Service Agents to support our client programs. Contractors will provide professional customer service while working remotely and independently. This role offers flexibility, multiple client program options, and performance -based earning opportunities.
Requirements
- Self -motivated and dependable with strong communication skills
- Ability to work independently in a remote environment
- Customer service or call center experience preferred (not required for all programs)
- Reliable internet connection and a quiet, professional workspace
- Willingness to operate as an Independent Contractor (1099)
Nice To Haves
- Customer service or call center experience preferred (not required for all programs)
Responsibilities
- Provide customer service support via phone, chat, and/or email, depending on the selected client program
- Handle customer inquiries, troubleshooting, order support, billing questions, and general assistance
- Follow client -specific service guidelines, scripts, and procedures
- Maintain professionalism, accuracy, and courtesy in all customer interactions
- Complete required client certification and onboarding (some programs offer partially paid certification)
- Protect customer and company information through strict confidentiality standards
Benefits
- 100% Remote – Work from Home
- Flexible scheduling – choose your own availability
- Ability to select from multiple client programs
- No commuting required
- Supportive onboarding team to assist throughout the registration process
- Pay varies by client program
- Average earning range: $11–$15 per hour, depending on program selection and performance
- Bi -weekly payments issued directly to contractors
- No W -2 employment or employee benefits
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
