INCOME MAINTENANCE CASEWORKER II - Food/Nutrition Services & Child Care Subsidy

Durham County • Durham, NC

109d • $45,550 - $77,380

About The Position

Join Durham County Government. Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.

Requirements

• One year of experience as an Income Maintenance Caseworker; or a degree from an accredited college or university; or an associates degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.
• ***Candidates will be required to pass NC FAST Certification training upon hire***

Nice To Haves

• Bilingual skills preferred.

Responsibilities

• Responsible for taking applications, completing redeterminations and/or changes for the Food & Nutrition Services, Medicaid and/or Work First Assistance Programs or the Child Care Subsidy program.
• Performs in-depth assessments as well as gathering and documenting information.
• Assess accuracy of information received to determine eligibility.
• Informs clients of all available programs and makes referrals to appropriate programs or agencies.
• Keeps abreast of policies and procedures governing all programs.
• Ability to work under pressure in a fast-paced environment, handle multiple tasks, and process a high volume of applications.
• Responsible for maintaining a positive working relationship with community stakeholders.
• Responsible for adhering to Federal, State, and Local performance measures.

Benefits

• This position is eligible for a tiered $4,000.00 sign-on/retention bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed