Income Maintenance Caseworker - Dauphin County Assistance Office

Commonwealth Of Pennsylvania • Harrisburg, PA

468d • $50,836 - $77,321

About The Position

The Ie Maintenance Caseworker position at the Dauphin County Assistance Office is a full-time role focused on helping individuals and families access essential financial assistance programs. The caseworker will determine eligibility for various programs, including Medicaid, SNAP, and LIHEAP, and will utilize strong customer service skills to conduct interviews and process applications. This role is vital in providing support to the community during challenging times and requires adherence to federal and state policies.

Requirements

• Four years of experience in interviewing or data analysis and interpretation; or a bachelor's degree; or an equivalent combination of experience and training.
• Ability to perform essential job functions as required by the position.
• Meet the PA residency requirement.

Nice To Haves

• Experience in social services or related fields.
• Knowledge of financial assistance programs and policies.

Responsibilities

• Determine applicants' eligibility for financial assistance programs.
• Conduct interviews with customers via phone or in person.
• Review and analyze information to make eligibility determinations.
• Record information in databases and perform manual calculations.
• Ensure compliance with federal and state policies in all determinations.

Benefits

• Competitive salary range of $50,836.00 - $77,321.00 annually.
• Full-time permanent position with job security.
• Opportunity to make a positive impact in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: Bachelor's degree