Inclusion Director

JCC Greater Boston•Newton, MA

8d•$86 - $90•Hybrid

About The Position

Under the direction of the Chief Engagement Officer, the Inclusion Director will lead JCC Greater Boston’s efforts to create an environment where individuals are seen, valued, respected, and can meaningfully contribute and belong in all aspects of our community. The Director will work across departments to ensure that programs are accessible and adaptive, and that staff and systems are equipped to meet diverse needs. This role involves building a culture of inclusion that is embedded in the daily practices, relationships, and mindsets of staff and members alike, and building systems and practices that ensure individuals are seen, valued, respected, and can meaningfully contribute and belong. Responsibilities include developing staff capacity, establishing inclusive systems and programs, and partnering with families and caregivers to achieve a fully inclusive environment. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Requirements

Master’s degree in Special Education, Social Work, or related field required.
5+ years of experience at a management or leadership level with achievements in building culture that supports individuals with disabilities, older adults, and/or populations requiring adaptive support – leadership experience must include successfully designing and leading inclusive programs.
Deep understanding of diversity, equity, inclusion, and belonging.
Strong communication, coaching, and facilitation skills.
Proven ability to lead change, influence culture, and build cross-departmental relationships.
Skilled in systems thinking, program development, and navigating complex conversations.
Highly organized and able to manage multiple priorities effectively.
Collaborative and proactive relationship builder across diverse stakeholders.
Strong commitment to continuous learning and professional development.
Candidates must be able to navigate a multi-building campus and engage with participants in active settings.

Responsibilities

Foster a Proactive, Inclusive Culture: Lead organization-wide efforts to build a culture where inclusion is the norm and embraced by both staff and members.
Develop and implement strategies that promote empathy, connection, and belonging across all touchpoints of the JCC experience.
Design and deliver educational opportunities that support inclusive practice as a standard for all employees.
Partner with departments to ensure that values of inclusion are reflected in communication, behavior, environment, and decision-making.
Cultivate a shared responsibility for inclusion among all employees and members, promoting a community where everyone feels welcomed and valued.
Build meaningful relationships with staff and members to encourage inclusive attitudes and proactive support.
Regularly assess organizational climate and culture through staff feedback, member input, and observation to guide ongoing improvement. This role champions inclusion not just as a value, but as a visible and actionable norm embedded in daily interactions and institutional structure.
Provide ongoing coaching and professional development to help staff create welcoming and accessible environments.
Partner with departments to embed inclusive practices into programming, staffing models, and engagement strategies.
Design, enhance, implement, and oversee adaptive programs tailored to a wide range of abilities across JCC departments.
Serve as Point Person for participant inclusion and accessibility
Assess and recommend adaptive equipment and facilities improvements in collaboration with relevant teams.
Develop and support intake and implementation processes
Collaborate with departments to create systems for participant intakes and individualized implementation plans.
Ensure intake and support planning are designed to ensure equitable access to all JCC programs, reflecting the organizational commitment described in the statement
Train and coach staff to conduct intakes and develop support plans aligned with best practices.
Provide consultation and troubleshooting support for complex or escalated inclusion-related cases.
Advise departments on inclusive practices and for participant accommodations and accessibility.
Ensure inclusion is embedded into program design and participant experiences.
Act as a liaison for families, caregivers, and staff: serve as a central resource for families, caregivers, and staff by offering guidance, strengthening communication, and supporting coordinated plans that ensure participants of all abilities can fully engage in JCC programs.
Collaborate with program teams across the lifespan to ideate, adapt, and enhance programs so they are accessible, engaging, and responsive to diverse needs.
Provide coaching and consultation that build staff capacity and embed inclusive practice into program design, environments, and daily operations.
In partnership with HR and community organizations, develop and support inclusive workforce initiatives that create meaningful employment pathways for individuals with disabilities, including identifying roles, coaching staff and participants, and evaluating program impact.
Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected
Support JCC Greater Boston’s mission, vision, and values including through personal role modeling
Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department
Other activities as required
Hire, mentor, and support adaptive program instructors and staff.
Identifying key areas of growth and creating individual goals for the year to update periodically and aligned with the expectations of JCC Performance Management program.
Uphold the policies of the organization and align work with the overall mission, vision and strategic objectives of the JCC; report to the [supervisor] any related issues.
Create/facilitate an environment where employees can achieve individual goals.
Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report.
Conduct supervisory meetings to provide on-going guidance, direction and supervision.
Identifying key areas of staff growth, oversee progress of goals, and write and conduct performance reviews aligned with JCC standards and the expectations of JCC Performance Management program.

Benefits

Competitive cost-sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance/LTD Coverage
Generous paid time off supporting a quality work-life balance
Tax-deferred 403(b) retirement savings plan
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
AbilityAssist Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program
JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes:
Use of the Fitness Center at Leventhal-Sidman
Access to group fit classes, Arts & Culture adult programming at member rates
Discounts on a variety JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after-school program
Discounted JCCGB camp tuition