Incident Response Coordinator

American Commercial Barge Line•Jeffersonville, IN

About The Position

Join our team at American Commercial Barge Line (ACBL) as an Incident Response Coordinator, where you'll play a vital role in managing operational emergency situations. You will provide immediate assistance via the ACBL Incident Response Line and support assigned incident commanders in case management. This role involves assisting with investigations, documenting incident responses, and ensuring that all tasks related to corrective and preventative actions are completed. As an Incident Response Coordinator, you will use the company’s electronic system to ensure the thorough closure of tasks and actions resulting from incidents and inspections. If you are proactive, detail-oriented, and ready to make an impact in a dynamic environment, we want to hear from you! American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing the nation with the most economical, safest, and greenest mode of transportation dates all the way back to 1915, when we began moving coal on the Kentucky River. We offer a wide range of career paths in both operations and support services. Whether you are interested in working on the river or in an office, we are always searching for the best of the best to join our ACBL team.

Requirements

Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities with the ability to make data-driven decisions.
Ability to handle stressful situations with composure and professionalism.
Detail-oriented with strong organizational skills.
Possess leadership and management skills, with the ability to drive alignment with ACBL core value.
Proficiency in MS Office, logistics management software, database management, and investigative tools.
Continuously gain expertise through the completion of investigation training courses as part of a professional development program.

Nice To Haves

Bachelor’s degree in communications, logistics, safety & health, or related field preferred.
5+ years of experience preferred in safety, operations, logistics, emergency services support, or other related roles.

Responsibilities

Answer and respond to emergency calls promptly, coordinating contact with ACBL responders to incidents.
Support incident responders in incident case management including investigations and documentation of cases.
Prepare detailed investigation reports with findings, conclusions, and recommendations.
Support operations and reliability teams in completion of assigned tasks, corrective and preventative actions from incidents and inspections.
Provide training to new Team Members on emergency hotline procedures and investigation processes.
Generate reports on incident activity, investigation outcomes, and corrective / preventative tasks.
Performs all other duties as assigned.