Meta-posted 7 days ago
Mid Level
Onsite • Mahwah, NJ

Incident, Problem & Change Analyst 8+Month Contract Mahwah, NJ (Onsite)

  • Strong analytical, communication, negotiation, and problem-solving skills
  • Proficiency in IT Change Management / ITIL / ITSM (Incident, Problem & Knowledge Management)
  • Experience in planning and conducting meetings
  • Ability to manage multiple priorities (routine and ad-hoc)
  • Ability to communicate with ITSM end-users, vendors, and all levels of management
  • Analytical, Communication, Negotiation, Problem Solving, Multi-tasking, Training: Levels 1–3, 0–3 years
  • IT Service Management, Meeting Facilitation: Levels 4–5, 4–5 years
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