Incident Management Coordinator

Community Options, Inc.•Philadelphia, PA

5d•$60,000

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a detail-oriented Incident Management Coordinator in Philadelphia, PA. The Incident Management Coordinator plays a critical role in our commitment to safeguarding the rights and welfare of individuals with intellectual and developmental disabilities. This person will be responsible for overseeing all aspects of incident management, ensuring that investigations are thorough, well-documented, and compliant with regulations. Starting pay is $60,000/per year

Requirements

Minimum of three years of relevant experience
Must possess current ODP certified investigator certification
Valid driver’s license with satisfactory driving record
Commitment and knowledge of community-based support for persons with disabilities
Excellent time management skills and the ability to develop and implement multiple priorities
Independent judgment is required to plan, prioritize, and organize diversified workload
Knowledge and understanding of local regulatory agency operations
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Nice To Haves

Bachelor’s degree in social work, human services, psychology, or related field preferred

Responsibilities

Conduct internal investigations in accordance with state regulations involving abuse, neglect, and exploitation
Respond promptly to state investigations in accordance with regulations
Act as the point person to arrange interviews and provide relevant documentation as needed
Present findings and evidence from investigations and recommend corrective actions
Conduct root cause and trend analyses to prevent future incidents of a similar nature
Prepare and deliver an annual trend/root cause analysis report for the board of directors
Monitor Therap’s General Event Records to ensure proper documentation and reporting of incidents
Conduct routine site visits of programs to assess opportunities for reducing incidents
Conduct routine incident management meetings and maintain the incident management database as required
Conduct staff training sessions as needed to ensure awareness and compliance with incident management policies and procedures
Collaborate with internal and state inspectors and investigators as needed
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation