Incentive Engineer

Jolly • New York, NY

2d

About The Position

Companies struggle to align the motivation of frontline employees with the interests of business executives in a way that benefits both the employee and employer. With deskless employee satisfaction at an all-time low and advanced technology threatening disruption, it is more important than ever for executives to align employee interests with company goals. Jolly is a first-of-its-kind platform that aligns the interests of employees and employers by way of Points at Work™. Similar to earning Miles on airlines or Cashback on a credit card, Jolly enables custom profit-sharing programs that create a win-win solution for workforce optimization. Powered by AI and data science, Jolly drives improvements across employee performance, utilization, compliance, retention and new talent acquisition through gamified, performance-based incentives. As a high-growth Series A tech company, we’re on a mission to make work more fun, meaningful, and productive. Role Overview: Our Incentive Engineer role at Jolly is akin to an Engagement Manager role at a consulting firm, where you’ll be at the intersection of implementing board-level value creation initiatives, revenue operations, data analytics and client success. Your job will be to work with executives across a select group of clients to understand their key business initiatives that involve engineering behavior change across the frontline workforce (i.e. improving employee timeliness or maximizing new SKU sales) and leverage the Jolly platform to create new incentive campaigns that result in the desired behavior change. In addition to understanding key initiatives, mapping them to the relevant data fields, and engineering the incentive campaigns, you will work closely with business executives to track and show how KPIs change as a result of Jolly rewards spend. You’ll own the creation of detailed ROI reports and go onsite with business executives frequently in order to continually understand and adapt Jolly’s incentive engineering to reflect current business initiatives.

Requirements

• 2-4 years of experience in a consulting, investment banking, private equity, or other finance & operations role
• Bachelor’s degree in Business, Data Analytics, Economics, or related field
• Strong proficiency in data analysis tools (Excel, SQL, Tableau, Google Analytics, etc.) and presentation tools (Powerpoint, Word, etc.)
• Excellent problem-solving skills with the ability to derive actionable insights from complex data
• Strong comfort with client-facing work, including presenting findings and delivering recommendations
• Exceptional communication skills (both written and verbal), with the ability to clearly explain technical data to non-technical stakeholders
• Self-starter with an entrepreneurial mindset, who thrives in a fast-paced environment
• Highly organized with a keen attention to detail and the ability to manage multiple tasks and deadlines simultaneously
• Passion for Jolly’s mission to drive better outcomes for frontline employees and employers

Responsibilities

• Incentive Engineering: Work with client executives to quickly get up to speed on key business initiatives and industry-specific KPIs, mapping out specific data fields that we can use to drive and track behavior change.
• Client ROI Reporting: Create and present comprehensive ROI reports to key executive stakeholders across a select client base, showing the impact of Jolly’s incentive engineering platform on their workforce. You’ll work to translate work data into actionable insights and clearly communicate how Jolly contributes to business success.
• Team Player: We all wear many hats at Jolly, with some being more luxurious than others - it is critical that you maintain a positive attitude in the face of constant change and business volatility.
• Cross-functional Collaboration: Collaborate with product, customer success, and sales teams to provide data-driven recommendations, enhance client experiences, and contribute to the development of new features and offerings based on client feedback.
• Process Optimization: Continuously identify opportunities to improve the reporting process, enhance data accuracy, and streamline workflows to deliver quicker insights with greater impact.
• Ad-hoc Projects: Support various strategic initiatives across Jolly, providing data analysis and operational support to help meet broader business goals.

Benefits

• Opportunity to help build an N of 1 company and category creator of Points at Work, backed by the leaders of Tesla, Two Sigma, PayPal, Coinbase, Square, and more
• Join at an inflection point on the Company’s journey after a major capital injection and public company release, but still while the team is small and entrepreneurial
• Competitive salary, benefits package, and equity package, making you a co-owner of the business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level