Incentive Compensation Product Delivery, Senior Associate

JPMorgan Chase & Co.•Newark, DE

33d

About The Position

We are seeking a highly skilled Senior Incentive Compensation Product Delivery Associate to join the team! As a Senior Incentive Compensation Product Delivery Associate within the Incentive Product team, you will develop solutions and efficiencies that facilitate successful implementations in a timely and organized manner. You will act as a vital liaison between clients and internal teams, understanding their business needs and technical requirements. Your role will be crucial in ensuring a seamless client experience by balancing support, service, technical expertise, and relationship management. Adaptability, innovation, proactivity, and a commitment to continuous learning are essential to advance our incentive compensation offerings.

Requirements

5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
Demonstrated ability to execute operational management and change readiness activities.
Strong understanding of delivery with a proven track record of implementing continuous improvement processes.
Experience in product or platform-wide release management, including deployment processes, change management and strategies.
Strong attention to detail and problem-solving skills.
Structured approach to planning and coordinating activities to simplify processes and efforts with Product partners.
Highly collaborative, proactive, quick learner, and adaptable to changing scope and priorities.
Recognized as a thought leader and engaged, flexible partner and listener; willingness to contribute to projects outside your scope; consultative approach with the ability to interact, influence, and communicate effectively at all organizational levels.
Ability to analyze data to effectively communicate and manage business processes.
Highly skilled in using Confluence, JIRA, JIRA Align, and conducting agile processes.
Proficient knowledge of the product development life cycle, design, and data analytics.

Nice To Haves

Prior leadership and managerial experience.
Experience in Compensation, Incentive, or other related Human Resource domains is highly desired.

Responsibilities

Lead end-to-end product delivery processes for assigned Business Aligned Incentive Compensation (BAIC) plans, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, change management and product performance reporting, while identifying opportunities to enhance efficiencies and functional coordination.
Collaborate with stakeholders to identify opportunities for process optimization and innovation.
Manage the complete implementation of iComp or BAIC requirement changes from intake to execution, working directly with stakeholders across business, HR, Compensation, and Technology to ensure timely and budget-compliant implementation.
Develop and maintain detailed functional specifications, process maps, and user stories.
Facilitate agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, as needed.
Provide leadership and mentorship to junior analysts and team members.
Work closely with IT and development teams to ensure successful implementation of iComp features that support business needs.
Serve as a subject matter expert in the incentive compensation domain, offering guidance and support to team members.
Conduct user acceptance testing and validate system changes to ensure alignment with business needs, as required.
Prepare and present reports and recommendations to senior management.
Drive continuous improvement initiatives within the BAIC product team.