About The Position

This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process.

Requirements

  • Must be at least 18 years of age.
  • 0 – 1 Year relevant work experience.
  • Frequently lift product that weighs 10lb - 75lbs and up to 100lbs.
  • Frequently reach up to 72 inches.
  • Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas.
  • Work in very extreme temperatures (cooler and/or freezer).
  • Work in very extreme temperatures (cooler and/or freezer).
  • Ability to speak effectively with customers or associates of an organization.
  • Must have exemplary listening skills to facilitate effective two- way communication.
  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Proficient problem-solving skills.
  • Strong verbal and written communication skills.
  • Can read, write and speak English.
  • Must be able to use a data entry portal or CRT.
  • Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.)

Nice To Haves

  • 1 year experience operating an electric pallet jack or forklift.
  • 1 year of warehouse, military, or physically active job experience.
  • 1 year Selection Experience.
  • 2 years consistent work history preferred.

Responsibilities

  • Provide customer services sales support as needed; key in all national accounts special orders and customer orders. During downtime will perform duties as assigned
  • Support customer request for credit process.
  • Coordinate customer will call (generating and coordinating pick-ups).
  • Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders
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