Inbound Vacation Sales Representative ($55K–$100K+ per year)

Holiday Inn Club VacationsOrlando, FL
$55,000 - $100,000

About The Position

The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service.

Requirements

  • Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
  • Experience in commission-based roles preferred.
  • Demonstrated track record of meeting or exceeding sales targets preferred.
  • Strong verbal communication skills with excellent voice tonality and inflection.
  • Proficiency with technology including: Email and messaging platforms Web-based application software Multi-monitor computer operations
  • Demonstrated ability to: Follow structured sales processes Handle objections professionally Multi-task in a fast-paced environment Work independently while contributing to team goals Self-motivated with a professionally competitive mindset

Responsibilities

  • Pre-qualify guests for vacation packages based on established criteria.
  • Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
  • Utilize company sales methodology to effectively present vacation packages and ownership benefits.
  • Follow proven sales scripts and best practices to achieve conversion targets.
  • Overcome objections professionally while maintaining positive guest relationships.
  • Document guest interactions and sales activities in company systems.
  • Meet or exceed established performance metrics for sales conversion and call quality.
  • Maintain positive, professional relationships with guests, team members, and leaders.
  • Follow department policies and procedures consistently.
  • Contribute to a positive team environment.
  • Adapt to changing business needs and scheduling requirements.
  • Complete new hire training and all subsequent skill enhancement training.
  • Participate in ongoing coaching and development sessions.
  • Apply feedback to enhance sales techniques and guest interactions.

Benefits

  • Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship.
  • High Earning Potential: Performance-driven commission structure rewards top sellers.
  • Flexible Work Options: Opportunity to transition to remote work after 90 days.
  • Career Growth: Advancement opportunities within a dynamic sales environment.
  • Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points.
  • Discounts & Perks: Special IHG hotel discounts plus additional employee benefits.
  • Bi-weekly pay & 401K options.
  • Comprehensive health, dental, and vision plans.
  • Tuition reimbursement & continuing education courses.
  • Employee Assistance Program (EAP).
  • Paid Time Off (PTO).
  • Outstanding company culture!
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