Inbound Sales Representative

Deluxe•Calabasas, CA

1d•$24 - $25

About The Position

Primarily responsible for inbound calls from clients that have connected with MyCorporation previously. Review client needs when they are calling. This is a consultative relationship. Place order ensuring accuracy of order and follow up with customer. Responsible to do the discovery for client call. Once there is an understanding of client needs and MyCorporation ability to solve need, responsible to close the sale ensuring all the client’s needs are met. Account management of customer base. Responsible to understand what sales have been converted and follow up with customer if the conversation has not happened. Continue to understand customer needs and if there are solutions to solve those needs. Efficiently enter accurate and detailed records of customer interactions and actions taken. Confirm with customer that information is accurate and entered into the internal system.

Requirements

HS/GED and 2 years experience in inside sales and administrative work
Experience with Microsoft Office skills (Outlook, Excel, Word)
Must be 18 years of age or older

Nice To Haves

Associate Degree
Exceptional phone and interpersonal skills
Strong written and verbal communication skills
Builds rapport with clients, team members and leadership
Understands the client’s needs and offers a solution by matching product features and benefits to their pain points
Takes a consultative approach and puts customer’s needs first
Is able to find leads and build a strong pipeline
Takes accountability for their actions, progress and results

Responsibilities

Review client needs when they are calling
Place order ensuring accuracy of order and follow up with customer
Responsible to do the discovery for client call
Close the sale ensuring all the client’s needs are met
Account management of customer base
Efficiently enter accurate and detailed records of customer interactions and actions taken