Inbound Sales Representative

DriveSavers Data Recovery•Novato, CA

25d

About The Position

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide. We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever. Experience and Education 2–4 years sales experience, Associate/Bachelor Degree or equivalent work experience

Requirements

Excellent interpersonal, organizational, and communication skills
Phone sales skills
Great customer service skills
Strong attention to detail
Able to work independently as well as part of a team
Able to analyze and evaluate customer needs
Able to prioritize and meet deadlines in a fast-paced environment
Must have passion for staying ahead of current and future technologies

Responsibilities

Receiving inbound calls pre-service, service, and post-service
Outbound call follow-up
Working directly with data recovery engineers to report engineers’ findings
Answering questions about the technical process of data recovery and associated pricing