Inbound Sales Representative

A Place for Mom • Germantown, MD

332d • $45,760 - $74,000

About The Position

A Place for Mom is seeking to hire experienced, consultative Sales Representatives to join our growing, fast-paced industry as an expert resource for families on senior care options. We are seeking individuals who are driven by delivering an exceptional experience aligned to our company mission. Our Inbound Phone Sales Representative is a key member of our Welcome Advisor team. You will be using your existing skills and proven success in direct-to-consumer sales to convert high-volume inbound phone leads into revenue. You will use an ACD (auto answer) phone system for the high-volume intake of inbound, pre-screened phone leads daily while working remotely from your home office as an inside sales representative. Our Inbound Phone Sales Representatives are expected to work an assigned shift with strong schedule adherence. As an expert resource for families seeking senior care options, you will conduct in-depth initial consultation calls. During these calls you will educate families about customized senior care options and work to find the senior living communities and home care providers that best match their needs.

Requirements

• Two (2) or more years of experience in high-volume inside sales/inbound phone sales.
• History of exceeding sales targets.
• Ability to multitask; simultaneously talk on the phone and take notes on the computer.
• Strong computer and typing skills necessary, including Word and Excel.
• Ability to learn and navigate internal CRM system.
• Successfully complete new hire training program.

Nice To Haves

• Experience within Senior Living or Home Care organizations.

Responsibilities

• Convert high-volume inbound phone leads into revenue.
• Conduct in-depth initial consultation calls with families.
• Educate families about customized senior care options.
• Act as a liaison between families and senior housing communities or care providers.
• Reach daily production benchmarks using an ACD phone system.
• Schedule tours for families to drive move-ins.

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Number of Employees: 251-500 employees