Remote Inbound Sales Agent

Travel + Leisure Co.
Hybrid

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. The company's mission is to put the world on vacation, and associates help achieve this by turning vacation inspiration into exceptional experiences. This is a work-from-home opportunity for an Inbound (Call Transfer) Sales Specialist. The role involves connecting with customers who are interested in Travel & Leisure timeshare products. The specialist will use communication and marketing skills to sell deeply discounted vacation packages over the phone, showcasing the company's resorts and the experience of vacation ownership. The position offers the ability to work from home or from a state-of-the-art vacation center, with opportunities for commissions and helping customers create memories.

Requirements

  • High school diploma or GED.
  • Excellent communication skills and a strong customer focus.
  • Sales-minded professionalism.
  • Hospitality, sales, call center, or marketing experience.
  • Ability to overcome challenges and objections.
  • Ability to work in a goal and performance-based environment.

Responsibilities

  • Receive inbound calls transferred from various sources to promote company products.
  • Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone.
  • Explain the details and sales terms of vacation offers.
  • Determine guest eligibility to qualify for and purchase timeshare offers.
  • Answer all customer questions appropriately and effectively.
  • Provide outstanding service to ensure customer expectations are met or exceeded.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave and holidays (depending on position)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
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