About The Position

Imagine stepping into a role where your impact goes beyond just sales. At Delta Defense LLC, we're not just selling products or services; we're on a mission to educate and equip our members with everything they need to protect what matters most. Do you encourage and inspire your work colleagues to crush goals? If so, our Inbound Sales Advisor role may be the perfect fit for you!

Requirements

  • Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
  • Demonstrated results in both phone and chat-based sales or service roles.
  • Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires.
  • Confident, dependable, and motivated by measurable success.
  • Solid understanding of Integrity Selling and Asking Formula principles.
  • Proven competence in utilizing various computer applications.
  • Able to seamlessly navigate multiple systems simultaneously.
  • Excellent interpersonal skills; strong written and verbal communication abilities.
  • Able to quickly establish rapport with people.
  • High level of professionalism, attention to detail, and confidentiality.
  • Demonstrates the Core Values of Delta Defense, LLC.

Responsibilities

  • Receive inbound calls and respond to inbound chats from prospects.
  • Make outbound follow-up calls to qualified leads.
  • Sell USCCA memberships and related products through both phone and chat channels.
  • Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
  • Create authentic connections while providing clear, compelling information about USCCA membership benefits.
  • Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
  • Process product orders and memberships accurately and efficiently.
  • Track and document all customer interactions, leads, and outcomes.
  • Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
  • Assist with Member Engagement (ME) lines when needed.
  • Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.

Benefits

  • 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
  • Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
  • Nationally recognized in 2025 as number 25 on The Wall Street Journal Top 100 list of America's Most Loved Workplaces
  • Nationally recognized in 2023 and 2024 as a Newsweek Top 100 America’s Most Loved Workplace
  • Named on Inc. 5000 “Fastest Growing Private Companies” list 14 years in a row!
  • Top Workplaces USA award in 2022

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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