Inbound Sales Advisor - Remote Work in Texas

Delta DefenseSan Antonio, TX
87d$20Remote

About The Position

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible protectors. This remote work opportunity is open to Texas residents only. The Inbound Sales Advisor role is designed for individuals with a unique selling style who are driven by performance and the opportunity to drive change. The role involves not just selling products or services, but also educating and equipping members with the necessary tools for personal protection. The position requires the ability to inspire colleagues and achieve sales goals.

Requirements

  • Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
  • Demonstrated results in both phone and chat-based sales or service roles.
  • Required to pass and maintain Producer Property and Casualty License.
  • Confident, dependable, and motivated by measurable success.
  • Solid understanding of Integrity Selling and Asking Formula principles.
  • Proven competence in utilizing various computer applications.
  • Able to seamlessly navigate multiple systems simultaneously.
  • Excellent interpersonal skills; strong written and verbal communication abilities.
  • Able to quickly establish rapport with people.
  • High level of professionalism, attention to detail, and confidentiality.
  • Demonstrates the Core Values of Delta Defense, LLC.

Responsibilities

  • Receive inbound calls and respond to inbound chats from prospects.
  • Make outbound follow-up calls to qualified leads.
  • Sell USCCA memberships and related products through both phone and chat channels.
  • Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
  • Create authentic connections while providing clear, compelling information about USCCA membership benefits.
  • Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
  • Process product orders and memberships accurately and efficiently.
  • Track and document all customer interactions, leads, and outcomes.
  • Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
  • Assist with Member Engagement (ME) lines when needed.
  • Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.

Benefits

  • Paid training is provided for all hires.
  • Starting hourly wage is $20.00 per hour.
  • This role is eligible for commission.
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