Inbound Phone Sales - Automotive Parts - Tennessee

Summit Racing

10d • $18 • Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. We are looking for motivated individuals who strive to deliver industry leading customer service and who can assist customers over the phone with selecting the right products to build their dream cars or enhance their daily drivers. Phone Sales Agents sell products, offer upsells, and cross-sells products to match the customer’s needs. There is no outbound/cold calling involved, and we are not high-pressure sales! Applicants must have a genuine automotive interest, a high level of attention to detail, capability to deliver exceptional service, and a knack for problem-solving. While not a necessity, any experience as an automotive hobbyist or prior careers within the automotive industry is highly desired and should be noted on your application. Candidates must reside in Tennessee. Inbound Phone Sales –We’re looking for individuals with a strong interest or background in the automotive industry. If you have a genuine passion for cars and enjoy sharing that knowledge while delivering excellent customer service, this is the place for you. Even if your experience is more hands-on than behind a counter, our 8-week paid training program will give you the tools and support to confidently help customers find exactly what they need. This position allows you to WORK FROM THE COMFORT OF YOUR HOME while helping other auto enthusiasts just like yourself! Hours/Days: 8-week training, training schedule is Monday- Friday, 9am-5:30pm PT. The hiring work schedule is 1:30pm - 10:00pm ET Tuesday - Saturday with Monday rotation during the busy season. Earning Potential Starting wage/first year: Starting Level 1 wage of $18.00 hr. Year two average is one – two dollar increase from starting wage. (hourly + commission - Level 2 Sales) Year three/four and beyond achieving Level 3 or 4 Sales pays a flat rate of two to five dollars more than starting wage Plus overtime possibility during busy season! Above are end of year estimated average potentials. Your actual hourly rate and time to achieve will vary based on automotive knowledge, application of training, development pace, and sales skills

Requirements

• Genuine automotive interest
• High level of attention to detail
• Capability to deliver exceptional service
• Knack for problem-solving
• Must reside in Tennessee
• High speed cable internet (25mbs minimum (No DSL))
• A dedicated, quiet, and distraction-free room in your house to work from
• Proficiency with Windows-based desktop computer systems
• Proficiency in the use and navigation of the Internet
• Ability to communicate clearly both with internal and external customers
• Willingness to “go to work” for our customers
• Applicants must pass a background check and drug screen

Nice To Haves

• Experience as an automotive hobbyist
• Prior careers within the automotive industry

Responsibilities

• Assist customers over the phone with selecting the right products
• Sell products
• Offer upsells
• Cross-sell products to match the customer’s needs

Benefits

• Work from home – we provide the tools (existing high-speed connection required)
• Generous employee discount
• Paid training including automotive systems and parts
• Career track with levels of increased responsibility and pay
• Contests, prizes, and spiff incentives
• Excellent medical, dental, and vision benefits
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees