Inbound Operations Team Leader

Target • Lafayette, LA

77d • $20 - $34

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of an Inbound Operations Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest first culture on your team. This position involves leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent. A typical day will most likely include understanding sales goals, executing daily/weekly workload, leading operations, and ensuring product availability for purchase.

Requirements

• High school degree or equivalent.
• Age 18 or older.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Capability to remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Understanding sales goals, plans and executing daily/weekly workload to deliver on department and store sales goals and guest engagement.
• Leading and sharing expertise in operations, accuracy and efficiency.
• Establishing clear goals and expectations and holding team members accountable to expectations.
• Utilizing workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.
• Assigning daily tasks to team members based on planned workload and guest traffic patterns.
• Working a schedule that aligns to guest and business needs.
• Assessing all GM backroom, sales floor areas and reviewing reporting to identify gaps and develop a plan to resolve any issues identified.
• Enabling a consistent experience for guests by ensuring product is available for purchase.
• Assisting direct leader in leading and following-up on organizational and operational change.
• Building a team of GM experts from initial selection through onboarding and learning.
• Demonstrating inclusivity by valuing diverse voices and approaches.
• Leading and demonstrating a safety culture through modeling and recognizing safe behaviors.
• Supporting merchandise protection strategies across the total store.
• Addressing all store and offsite emergency and compliance needs.
• Supporting guest services such as back-up cashier, order pick up and Drive up.
• Creating a welcoming experience by greeting guests.
• Engaging with guests when assistance is needed.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short term disability.
• Long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees