Inbound Customer Service Rep - 21/hour

TEKsystems•Phoenix, AZ

4d•$21 - $21•Onsite

About The Position

JOIN GROWING CALL CENTER IN VALLEY!!! ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company. Inbound Healthcare Customer Service Rep Job Description: Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers THIS IS 100% ON-SITE IN TEMPE ARIZONA!!! MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!! (8 hour shift!) $21HR!!! HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW) Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ.

Requirements

1+ year of Customer Service in Call Center or Office Setting
MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!!

Responsibilities

Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail.
Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers