Inbound Contacts Representative
Humana•Topeka, KS
394d•$31,900 - $43,900•Remote
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About The Position
The Inbound Contacts Representative 1 at Humana is responsible for addressing incoming inquiries through various channels, including telephone, digital, and written formats. This role involves performing basic administrative and customer support tasks while focusing on resolving customer issues, answering complex benefit questions, and educating members. The representative works under close supervision, adhering to established policies and guidelines, and is expected to maintain high standards of quality and service.
