Imperial Companies-posted 1 day ago
$19 - $23/Yr
Full-time • Entry Level
Onsite • Tulsa, OK
501-1,000 employees

This role is fast-paced and phone-focused — you’ll be on the phone throughout the day creating service calls for dispatch and providing excellent support to customers and employees both over the phone and through email. If you thrive in a busy environment, enjoy helping others, and like staying organized while keeping a friendly attitude, this is the role for you. Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information.

  • Answer high call volume, multi-line phones and take information or direct calls as appropriate
  • Create service calls/texts for dispatch
  • Provide general administrative and clerical support
  • Serve as the first point of contact for our customers, assisting them in a professional & helpful way
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication
  • Possess the ability to multi-task & to work independently
  • Computer aptitude required; proficient in Windows operating system and Microsoft Office
  • Strong time management skills
  • Able to work effectively with a wide range of individuals and personalities
  • Organized & detail-oriented
  • Flexible, willing to help where needed
  • Health
  • Dental
  • Life
  • AFLAC
  • 401k
  • Vacation
  • Holidays
  • Bonuses
  • Sick days
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