Inbound Call Center Agent for Optometry Practice (Patient Communication Specialist)
Optometric Associates Of Texas Pa•Fort Worth, TX
438d•$31,200 - $33,280
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About The Position
The Patient Communication Specialist is a full-time role within the Patient Communication Hub of an optometry practice, responsible for managing inbound and outbound calls to assist patients with scheduling appointments, collecting insurance information, and providing customer support. The position requires effective communication with patients, doctors, and team members, ensuring a high level of professionalism to maintain the practice's positive reputation. Training is provided, making this role suitable for candidates with or without prior call center experience.
