In Room Dining Supervisor

Auberge Resorts • Aspen, CO

68d • $25

About The Position

In the role of In-Room Dining Supervisor, the primary goal is to ensure an outstanding and memorable in room dining experience for each guest and providing developmental supervision to the team. Responsibilities include overseeing daily operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Ability to carry out the duties of an In Room Dining Server as needed to contribute to a team oriented atmosphere. Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Attend regular operational meetings to ensure effective coordination and cooperation between departments. Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed.

Requirements

• One to two years previous experience in a Food & Beverage position, preferably in a luxury setting.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• High level of computer proficiency and willingness to learn other food & beverage computer systems.
• Must meet the minimum age requirements for food and alcohol service.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications.
• Ability to lift 30lbs.

Responsibilities

• Oversee daily operations of in-room dining.
• Maintain knowledge of all menu offerings and quality standards.
• Provide guidance and developmental supervision to the team.
• Promote good public relations and handle guest complaints or special requests.
• Carry out duties of an In Room Dining Server as needed.
• Ensure quality and timeliness of all food items.
• Provide knowledge of wine and spirits.
• Control labor and operating expenses through effective scheduling and budgeting.
• Attend regular operational meetings for coordination between departments.
• Observe and recommend improvements for facilities and equipment.

Benefits

• Paid time off
• Sick and safe time
• Medical, Dental and Vision healthcare plans
• 401(k) plans with employer contribution
• Health and Flexible Spending Account programs
• Employee Assistance Program
• Company stay discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees