In-Room Dining Server

Hyatt • Chicago, IL

81d • $13

About The Position

Join Park Hyatt Chicago: W Exceptional Service Meets Unettable Experiences. Park Hyatt Chicago offers a truly elevated guest experience rooted in thoughtful service and refined elegance. As part of our commitment to personalized luxury, our In-Room Dining Team delivers restaurant-quality meals—featuring a curated selection from the acclaimed NoMI Kitchen—directly to our guests' rooms, providing comfort and excellence around the clock. This is a unique opportunity to be part of a service-focused team offering discreet, attentive hospitality in a luxury setting. We are seeking a warm, polished, and service-driven In-Room Dining Server to join our team at Park Hyatt Chicago. In this role, you will be responsible for delivering a sophisticated dining experience to guests in the privacy of their rooms. While you will serve selections from the NoMI Kitchen menu, this is not a restaurant-based role—you will be the face of personalized dining, creating memorable moments through thoughtful presentation, prompt delivery, and intuitive service. From setting up elegant meal presentations to ensuring every detail exceeds guest expectations, you'll play a key role in maintaining the five-star standard that defines Park Hyatt. This role requires a high level of professionalism, discretion, and attention to detail, as well as a passion for hospitality and guest care. If you enjoy working independently, take pride in presentation, and thrive on creating tailored guest experiences, this is the perfect opportunity to be part of a team that delivers luxury beyond the dining room.

Requirements

• Minimum of 2 years' experience as an In-Room Dining Server in a food service or hospitality role, in a luxury or high-end restaurant environment.
• Strong communication and interpersonal skills.
• Ability to engage effectively with guests, take orders accurately, and provide detailed menu recommendations.
• Attention to detail to ensure order accuracy and high standards of presentation.
• Demonstrated commitment to providing exceptional customer service.
• Ability to handle physical demands of the role, including lifting trays and standing for long periods.
• Ability to work efficiently with the kitchen, bartenders, and fellow servers.
• Consistently maintain a polished and professional appearance.
• Flexibility to work all shifts including evenings, weekends, and holidays.

Responsibilities

• Deliver a sophisticated dining experience to guests in their rooms.
• Serve selections from the NoMI Kitchen menu.
• Create memorable moments through thoughtful presentation and prompt delivery.
• Set up elegant meal presentations.
• Ensure every detail exceeds guest expectations.
• Maintain the five-star standard of Park Hyatt.

Benefits

• Health Benefits: Eligibility and coverage provided and administered through Local 1 Union.
• Pension Plan: Participation and contributions managed through Local 1 Union.
• Monthly Fitness Reimbursement: Available up to a specified monthly limit.
• Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility.
• Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.
• Discounted Colleague Rate Room Nights: Available based on room availability.
• Complimentary Room Nights: Offered based on availability.
• Complimentary Meals: Available in the colleague dining room.
• On-Site Bike Rack: Provided for colleague use.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation