In-Room Dining Server

Remington Hotels • Yountville, CA

104d • $16 - $16

About The Position

The position involves setting up orders and delivering them to rooms within approximately 20-30 minutes. The role requires developing a complete knowledge of menus, dish and glassware service, and utilizing that knowledge in the service of guests as needed. Proper tray setup for all orders is essential, including silverware, napkins, appropriate condiments, beverages, and any special requests. It is also important to check the complete food order to ensure all items have been set on the tray for delivery. Knowledge of service standards for beer, liquor, and wine is necessary, complying with alcohol awareness procedures and all applicable laws. The role includes promptly returning checks and payments to the cashier and following up with guests after 5-10 minutes to ensure meal satisfaction. Anticipating guest needs, responding promptly, and maintaining positive guest relations at all times are key responsibilities.

Requirements

• Strong communication skills, both verbal and written.
• High work ethic and self-initiative.
• Ability to work varying schedules, including nights, weekends, and holidays.
• Ability to maintain excellent relationships with staff and maintain confidentiality.

Responsibilities

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop a complete knowledge of menus, dish and glassware service.
• Follow proper tray set up for all orders, including silverware, napkins, appropriate condiments, beverages, and any special requests.
• Check complete food order to ensure all items have been set on tray for delivery.
• Develop a complete knowledge of service standards for beer, liquor, and wine, complying with alcohol awareness procedures and applicable laws.
• Promptly return check and payment to cashier; follow up with guests after 5-10 minutes to ensure meal satisfaction.
• Anticipate guest needs, respond promptly, and maintain positive guest relations.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services