In Room Dining Server - PM
About The Position
We are looking for a friendly, positive, service-oriented, highly energetic and self-motivated In-Room Dining Server to join our team. Shifts typically begin at 4pm for PM shifts. This position's primary function is to prepare orders, set trays and deliver items to guest rooms in an attentive and efficient manner while adhering to the standards set by Hilton Brand Hotels and providing excellent quality service. To be successful in this role, you should have customer service skills and experience with food and beverage. Compensation for this role includes a base rate plus earned gratuities, which could result in pay in excess of $20/hour.
Requirements
- Previous relevant experience preferred
- Excellent communication skills
- Ability to gauge customers’ preferences
- High school diploma; relevant training is a plus
Nice To Haves
- Food & Beverage: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Responsibilities
- Set tables and trays according to the type of food ordered and the brand's service standards
- Perform opening and closing duties for in-room dining
- Clean/remove trays from guest rooms and corridors
- Serve guests their food & beverage in a prompt and courteous manner
- Present accurate checks to guests and complete the payment process
- Maintain knowledge of all food & beverage items and their specifications, including price, ingredients, etc.
- Communicate with each guest to ensure satisfaction with the food & beverage provided
- Maintainthe cleanliness of work areas and ensure adequate stock of supplies
- Ensure adequate and clear communication with the Culinary team
- Perform any other duties as assigned by the supervisor on the property
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
