About The Position

The Signia by Hilton San Jose is currently seeking an In Room Dining Server. Come join our team where will enjoy discounted parking, free meals while on shift, and an engaging work culture with fantastic recognition programs. Most importantly you’ll be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Set up room service trays and tables to prepare for incoming orders
  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
  • Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
  • Present checks to guests and obtain payment
  • Return payments/signed checks to order taker
  • Perform order taker duties and answer room service telephone, as needed
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Benefits

  • discounted parking
  • free meals while on shift
  • engaging work culture with fantastic recognition programs
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