In Room Dining & Marketplace Manager

Trump Miami Resort Management LLCFL
115d

About The Position

Manages, directs and organizes restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding guest service. Oversees In Room Dining and Marketplace.

Requirements

  • High School graduate or equivalent required.
  • Four year college degree preferred.
  • At least 1-3 years of experience in related field preferred.
  • Hotel restaurant management experience preferred.
  • Experience with supervision of associates required.
  • Food Service Sanitation certification.
  • Alcohol Service permit (if state required).
  • CPR certification preferred.

Responsibilities

  • Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet.
  • Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes.
  • Schedules and directs staff in their work assignments.
  • Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant’s budget.
  • Ensures par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product.
  • Evaluates cost effectiveness of all aspects of operation.
  • Develops and implements cost saving and profit enhancement measures.
  • Utilizes computers to accurately charge guests, create forecast and revenue reports and draft correspondence.
  • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met.
  • Regularly reviews and evaluates the degree of guest satisfaction of the restaurant.
  • Recommends and implements new marketing and/or operational policies and procedures when necessary.
  • Investigates and resolves food quality and service complaints.
  • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant.
  • Participates in the development, implementation and marketing of new and creative menus.
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