In Room Dining Coordinator
About The Position
The In-Room Dining Coordinator is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.
Requirements
- Excellent reading, writing and oral proficiency in the English language.
- The ability to communicate professionally and accurately via telephone.
- High school education or equivalent experience.
- Minimum one-year food & beverage service or related work.
Responsibilities
- Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- Check completed kitchen orders with the guest’s original order
- Coordinate delivery of items to the guestroom by In-Room Dining Servers in a timely manner to ensure proper food quality
- Properly and accurately close guest checks
- Record guest charges and gratuities.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Complimentary Parking
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
