In-Room Dining Coordinator- Part Time

Four Seasons Hotels and Resorts • Houston, TX

6d

About The Position

Four Seasons Houston is looking for an In-Room Dining Coordinator to take guest in-room dining orders, communicate special requests to the kitchen, and coordinate delivery of orders according to Four Seasons Standards.

Requirements

• Minimum one year food service or related work.
• Ability to communicate professional and accurately via telephone.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.

Responsibilities

• Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed