In-Room Dining Coordinator

Balboa Bay Resort & Club • Newport Beach, CA

169d • $19 - $19

About The Position

The position involves answering phone calls for In Room Dining orders, taking orders, and properly inputting them into the system. The role requires correctly entering all pertinent information for orders and closing checks to the correct guest's room account. Additionally, the position involves arranging amenity assignments and deliveries and updating guests' preferences. The candidate will assist the In Room Dining colleagues in daily operations.

Requirements

• Must be able to provide the highest level of customer service to all guests.
• Must have professional and kind phone etiquette.
• Ensure the guest experience exceeds expectations.
• Previous experience in a customer service position is preferred.
• Must have a flexible schedule and be able to work nights, weekends, and/or holidays.

Responsibilities

• Answer phone calls for In Room Dining orders.
• Take orders and input them into the system.
• Enter all pertinent information for orders and close checks to the correct guest's room account.
• Arrange amenity assignments and deliveries.
• Update guests' preferences.
• Assist In Room Dining colleagues in daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level