In-Room Dining Coordinator

Method Co. • Atlanta, GA

111d

About The Position

FORTH is thrilled to announce a variety of opportunities at our new opened hotel. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that is bringing this destination to life. The In Room Dining Coordinator will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods using the hotel’s point-of-sales system. The IRD Coordinator plays an integral part in ensuring that our hotel guests receive delivery of orders by the IRD Servers in a timely manner. The ideal candidate will have at least one year of experience in a luxury hotel/resort setting. Candidates must have excellent communications skills & the ability to work in a high paced environment.

Requirements

• Outgoing, friendly personality and the willingness to learn what true hospitality is all about!
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.
• The ability to stand / be on your feet for long periods of time.

Responsibilities

• Ensures guests receive professional & gracious service at all times adhering to Method Co’s standards.
• Answers all food and beverage related questions regarding menu offerings & allergens.
• Uses suggestive selling to up-sell guest orders.
• Assists in setting up carts & guest amenities.
• Communicates to staff, guests & kitchen as needed.
• Ensures timely delivery of all orders.
• Assists servers with minibar requests & monitors checked in/out guest minibars in ensuring they are well-stocked & meeting the needs of our guests.
• Facilitates communication between FOH & BOH teams.
• Must have working knowledge of computers and POS systems.
• Accurate & efficient communication via telephone and POS systems.
• Flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, & holidays.
• Keep work stations organized and clean.
• Commitment to high standards with impeccable attention to detail.
• Team oriented mentality.
• Dependability.

What This Job Offers