Part-Time In-Room Dining Busser - The Ritz-Carlton
About The Position
Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Responsible for retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Clean and maintain all corridors and public areas in accordance with all Food and Beverage procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Requirements
- No formal education needed.
- Valid Food Handler's Certification required.
- Ability to meet standards of appearance.
- Can communicate well with guests.
- Moderate hearing necessary as guests approach with requests and questions.
- Vision necessary to assess required reaction to meet standards.
- Minimal speech communication skills to utilize alternate communication.
- Minimal literacy necessary; can utilize alternate training tools.
- Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
- Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
- Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
- Continuous standing -during preparation, during service hours or during expediting.
- Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
- Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Nice To Haves
- Prior Food and Beverage experience desirable.
Responsibilities
- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
- Complete all shift side work as outlined in the hotel's operating policies and procedures.
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
- Report all communications to immediate shift supervisor.
Benefits
- Employee Assistance Program
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
