Part-time AM In-Room Dining Attendant

Sage Hospitality•Denver, CO

17h•$19 - $19

About The Position

Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Requirements

High school education or equivalent.
Previous experience in similar position of 3 months or longer.
Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Responsibilities

Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
Set-up and deliver all VIP amenities.
Service all hospitality suites in accordance with BEO and established policy and procedures.
Complete all shift sidework as outlined in the hotel's operating policies and procedures.
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
Report all communications to immediate shift supervisor.
Perform all cash handling responsibilities in accordance with company policies and procedures.